Hi! Name is Conor and I'm a marshal at Knight Realms. The Basic guidelines are the minimum to portray that race. However the rulebook does state,
"If a player wishes to deviate from what is in the rulebook, she must obtain approval."
I would recommend sending an email to: james@knightrealms.com and/or steve@knightrealms.com. James is the Director and Steve is the Asst. Director and should be able to let you know if the backstory you've written is enough to play a sylph with a lack of ears.
I will add, that with the event tomorrow, it may be next week that they will get back to you, as they are most likely preparing for this weekend.
Caelvan Renaith
March Warden of Selandrias
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Gal'Azin Merikh Tazam
Death's Will
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OOG:
Conor Peckham
-Marshal