Issues with Yahoo email

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31 Mar 2014 09:18 - 31 Mar 2014 10:02 #1 by GJSchaller (GJSchaller)
Issues with Yahoo email was created by GJSchaller (GJSchaller)
It would seem that Yahoo is blocking all email from knightrealms.com (forums, card system, and personal emails) from reaching any Yahoo mailboxes - not filtering it as Spam, just outright blocking it. I've made repeated attempts to contact Yahoo's customer service to resolve this, but I keep getting an automated response noting that they are unable to help me.

At this point, I need help from anyone that has a Yahoo email account. Please take a moment to go into the Help section of your account, and file a report that you are not receiving email from - hopefully, with enough people reporting the issue, they will allow mail to get through again.

io.help.yahoo.com/contact/index?page=con...n_US&y=PROD_MAIL_ML#

Sending and receiving messages => Unable to receive messages => "We're here to help!" (Email - File a report)


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Last edit: 31 Mar 2014 10:02 by GJSchaller (GJSchaller).
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31 Mar 2014 09:27 #2 by Not An Assassin (Salem)
Replied by Not An Assassin (Salem) on topic Issues with Yahoo email
This explains a lot...
I'm getting right on this.

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31 Mar 2014 09:39 #3 by Damien (Damien)
Replied by Damien (Damien) on topic Issues with Yahoo email
I have it on good source that Yahoo has been attempting to make changes to their infrastructure in order to have "better control" of it. What this means is that they have implemented several archaic technologies on the back end whose purpose is to force people to use their pay-for services out of frustration or necessity.

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31 Mar 2014 10:43 #4 by Sergei Petsho (Bran MacInnes)
Replied by Sergei Petsho (Bran MacInnes) on topic Issues with Yahoo email
Report filed. Hopefully we can get this resolved.

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31 Mar 2014 10:57 #5 by Tim P (OrganicGolem)
Replied by Tim P (OrganicGolem) on topic Issues with Yahoo email
Submitted.

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31 Mar 2014 11:40 #6 by Not An Assassin (Salem)
Replied by Not An Assassin (Salem) on topic Issues with Yahoo email
What should I use for the Alt. E-mail?

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31 Mar 2014 12:00 #7 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Re:Issues with Yahoo email
Any non-yahoo email address.


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31 Mar 2014 12:19 #8 by Not An Assassin (Salem)
Replied by Not An Assassin (Salem) on topic Issues with Yahoo email
Duh..
Nobody look at me, I'm a moron.

Thanks.

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31 Mar 2014 19:05 #9 by Imrahil (Brendan Barrett)
Replied by Imrahil (Brendan Barrett) on topic Issues with Yahoo email
Filed, and gmail swapped. Would any pending messages from the interim have to be re-sent?

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31 Mar 2014 19:14 #10 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Re:Issues with Yahoo email
Yes. Yahoo is outright blocking all email, not just a soft bounce.


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01 Apr 2014 17:36 #11 by Imrahil (Brendan Barrett)
Replied by Imrahil (Brendan Barrett) on topic Issues with Yahoo email
I have a response from a representative. They had asked if there were any bounce back emails received by senders. Figured I would check here. Fingers crossed...

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04 Apr 2014 01:32 #12 by Adderyn 2 (Adderyn2)
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Report Filed.
Too bad it was after I had the account password reset sent to my yahoo address.
:(

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(Same user as Forums account "Adderyn", just lucky enough to get locked out during Yahoo mail's refusal to allow messages from KR's domain.)
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04 Apr 2014 08:44 #13 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Issues with Yahoo email
If Yahoo asks for an error message, it is:
Code:
SMTP error from remote mail server after MAIL FROM:<> SIZE=3010: host mta5.am0.yahoodns.net [66.196.118.34]: 421 4.7.1 [TS03] All messages from 107.6.189.210 will be permanently deferred; Retrying will NOT succeed. See http://postmaster.yahoo.com/421-ts03.html: retry timeout exceeded

Note that they are blocking us, and they will try to insist that Knight Realms is doing something wrong... but they won't say what. Be forceful, and note that Knight Realms sends NO unsolicited email, and you are upset you're not receiving the mail you subscribed to. (Those specific words are very important.)


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04 Apr 2014 16:33 #14 by Imrahil (Brendan Barrett)
Replied by Imrahil (Brendan Barrett) on topic Issues with Yahoo email
Got it, will submit.

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06 Apr 2014 09:34 #15 by Zathir (Clevatus)
Replied by Zathir (Clevatus) on topic Issues with Yahoo email
Just got a forum update email on yahoo.
That looks like a good sign..

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06 Apr 2014 12:21 #16 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Re:Issues with Yahoo email
Thank you - I am still seeing bounces, but they may be from up to 48 hours ago.

Don't let the pressure up on Yahoo if you aren't seeing emails - they will likely block us again by default.


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30 Apr 2014 08:23 #17 by Zathir (Clevatus)
Replied by Zathir (Clevatus) on topic Issues with Yahoo email
If I have successfully changed my email who should I inform so I can get the emails I missed.

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01 May 2014 09:25 #18 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Re:Issues with Yahoo email
Unfortunatley, old emails are already dead, and cannot be recovered (Yahoo simply kills them). The person that sent them would have gotten a bounce message, so they would know they failed.


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01 May 2014 09:35 #19 by Not An Assassin (Salem)
Replied by Not An Assassin (Salem) on topic Issues with Yahoo email
So what's the overall suggestion for those who have yahoo accounts? Should we just make E-mail accounts from sites like g-mail, or microsoft outlook, and then write those ones on our cards?

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01 May 2014 10:09 #20 by GJSchaller (GJSchaller)
Replied by GJSchaller (GJSchaller) on topic Issues with Yahoo email
Unfortunately, the answer is yes, it's best to set up an account on a service other than Yahoo.

Being someone who does Information Technology for a living, I'm seeing Yahoo in the news a lot recently for some really stupid policies and ideas which make their email service worse and worse. Basically, in an attempt to stop spam, they are blocking lots - and I mean LOTS - of legit emails, too. My opinion of them as a service provider and business has plummeted in the past few weeks, and I don't think they can keep up with the likes of Google and Microsoft / Hotmail for long. (Given they keep having management issues, too, I'm not sure how much longer they will be around.)


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